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Sr. Operations Specialist

Company: N/A

Location: Tempe, AZ

Pay: N/A

Contact Information


Name: (650) 384-0360
Phone: (650) 384-0360
Fax: n/a
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Job Description




Description:



Responsible for performing Global Loan Operation’s daily operations and providing operational support to internal business partners and or clients. Responsibilities may include but are not limited to: establishing and ongoing maintenance of loan accounts, researching or reconciling moderately complex information in a production environment. Accountable for performing assigned standard and non-standard functions efficiently with minimal supervision and ensuring all regulations, procedures, and polices are adhered to. May act as a resource and may identify potential opportunities for improvement.
Performs assigned activities required to support Global Loan Operations. Works under minimal supervision and has significant skill set that is applied to the essential functions. Utilizes knowledge or resources to resolve moderately complex issues, escalates complex non-routine problems. General operations functions may include, but are not limited to:
• Implementation and maintenance of commercial loan products and letters of credit on the Bank systems
• Reviews, understands and translates loan documents and credit approvals for implementation and quality assurance
• Analyzes, researches and resolves a variety of operational activities related to loans
• Reviewing accuracy of information or documents
• Performs quality assurance of implemented items on the Bank systems
• Process loan fee and costs, advance and repayment transactions
• Provide training and support to clients, business partners and junior team members
• Reviewing reports and performing interest calculations
• Providing back up documentation for internal and external auditors
 

Job Requirements


Skills & Requirements 
Loan boarding and servicing implementation experience required 
Commercial loan experience preferred 
Strong attention to detail 
Critical thinking with the awareness to know when to challenge or question 
Aptitude for following process and procedures 
Ability to handle high volumes and support cross-functional teams 
Strong written and verbal communication skills with ability to convey information 
Able to independently research and solve simple to moderately complex scenarios 
Solid networking skills, strong ability to establish relationships with internal clients 
High School Diploma or Equivalency PLUS 
2-4 years of banking/financial services professional experience 
4-6 years of overall experience 
Bachelor’s Degree desired and may be considered as 1-2 years overall experience