Merchant Services Representative
Location: West Des Moines, IA
Pay: $0.00 - $17,000.00 /Year
Name: Matthew Sandvold
Three must haves:
1+ years of experience in a call center environment
1+ years of computer work learning and navigating different programs
1+ years of MS Office Suite
This position is open because of the new chips in credit cards. The credit card processing machines are being shipped back to the company, and this individual will be downloading those terminals through routers and modems and then programming software. The majority of this role will be mainly off the phones doing this, however there could be some phone work in regards to more technical support.
Responds to merchant customer service calls to answer questions and resolve processing issues. Consults with merchants to ensure they have the most efficient and cost effective products for their needs. Provides information specific to each merchant and interacts with merchant personnel to answer customer questions and resolve issues.
The programming side of things will not be a long-term role, so to convert full-time the openings will be more customer service and call center being on the phones.
will respond within 24-48 business hours
Our people are everything. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With over 230 non-franchised offices, Aerotek serves 17,000 clients and 300,000 contract employees every year. To learn more, visit aerotek.com.