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Merchant Services Representative

Company: N/A

Location: West Des Moines, IA

Pay: $0.00 - $17,000.00 /Year

Contact Information

Name: Matthew Sandvold
Phone: 5156575441
Fax: n/a
Apply Online

Job Description


Three must haves:
1+ years of experience in a call center environment
1+ years of computer work learning and navigating different programs
1+ years of MS Office Suite


This position is open because of the new chips in credit cards. The credit card processing machines are being shipped back to the company, and this individual will be downloading those terminals through routers and modems and then programming software. The majority of this role will be mainly off the phones doing this, however there could be some phone work in regards to more technical support.

Responds to merchant customer service calls to answer questions and resolve processing issues. Consults with merchants to ensure they have the most efficient and cost effective products for their needs. Provides information specific to each merchant and interacts with merchant personnel to answer customer questions and resolve issues.

The programming side of things will not be a long-term role, so to convert full-time the openings will be more customer service and call center being on the phones.

will respond within 24-48 business hours

About Aerotek:

Our people are everything. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With over 230 non-franchised offices, Aerotek serves 17,000 clients and 300,000 contract employees every year. To learn more, visit aerotek.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Requirements