Service Banker III (Clive)
Location: Clive, IA
What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.
Provides high quality customer service by processing customer service transactions efficiently and accurately and uncovering cross sell opportunities of bank products or referring customers to other areas of the bank.
Essential Job Functions
1. Processes complex customer transactions accurately of all deposits, transfers, withdrawals, and other transactions in accordance bank policies, procedures and regulatory requirements.
2. Identifies sales and cross selling opportunities and makes qualified referrals to specialist sales partners.
3. Performs outbound calls for service/sales follow up in support of MCCRM goals.
4. Performs other duties as assigned.
Required Education or Equivalent Experience