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Float Teller - 20 Hours - Juneau

Company: N/A

Location: Juneau, AK

Pay: N/A

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Job Description

ABOUT THE JOB (JOB BRIEF):
For the Float Teller you must have a flexible schedule and reliable transportation as you will be working at multiple branches

At Key, we have the opportunity to bring ease value and expertise to our clients by helping them have confidence and the peace of mind to dream big.

As a Teller, you will report to the Branch Manager or to the Operations Leader (Teller Float) and are the initial contact for clients. The Teller is a critical position within the branch and an important member of the branch team. The Teller provides excellent client service by welcoming new and existing clients of the Bank and assisting them with account transactions and servicing needs. In addition, he/she acts as a resource in identifying and resolving client servicing issues. Tellers, through their conversations with the clients, listen to uncover financial needs and transitions clients to a banker to further assist.

Key's application process for teller position(s) require that you complete our Virtual Job Tryout (VJT), which is an interactive experience via the Internet that takes approximately 30 minutes to complete. When applying, please provide a valid email address on the application so that Key may send an email with a link to you for completion of the VJT.


ESSENTIAL JOB FUNCTIONS

The role of the Float Teller is to be welcoming, build rapport and provide outstanding service to the Bank clients while performing account transactions, all of which align to the Branch Playbook. Tellers and all Branch team members are expected to act professionally at all times, conduct business ethically avoid conflicts of interest and act in the best interest our clients and Key

Must have a car and open availability to be considered for a Float Teller position

Duties assigned include:

Primary Teller Functions

Build Client Rapport

Risk Management

Additional Responsibilities

REQUIRED QUALIFICATIONS



Teller




Float Teller


PREFERRED QUALIFICATIONS

COMPETENCIES


Operating: Keeps on point, plans and organizes, gets work done, uses time management skills; follows work processes and focuses; manages workload; organized; exhibits an openness of new ways of doing things and an adaptable, continuous improvement mindset; understands and applies Key’s risk management philosophy in day-to-day interactions

Energy/Drive: Action oriented; drives for results; pursues work with energy and focus; drives for completion; client relationship focused; acts with honor and character

Personal/Interpersonal: Open, receptive, accountable, and approachable; keeps promises, honors, commitments, and demonstrates open, honest communication; exhibits positive behavior; has a desire to provide the client with outstanding service

People Management: Understands the value of excellent client service and demonstrates a commitment to client satisfaction for internal and external clients while balancing organizational profitability; actively listens to internal/external client feedback and delivers appropriate solutions; embraces an inclusive team and diverse perspectives to reach best outcomes; escalates issues to manager when appropriate; apply judgment within established guidelines to resolve client issues and needs

Results: Dedicated to finding solutions, resolving problems, and fulfilling client needs; takes personal responsibility to see that every client is satisfied; proactively shares knowledge to help others develop and to improve the performance of the team; consistently exceeds and/or meets goals; bottom line oriented; pushes self and others for results

Technical and Functional: Exhibits the technical and functional skills to perform the job

In addition to the competencies specific to the Teller role, all Key employees are expected to exhibit Key’s Leadership Behaviors (Accountability, Managerial Courage, Drive for Results, Lead Change, Client Focus, Effective Collaboration, Develop Self, Staff and Others, Business Acumen, Manage Vision and Purpose) as outlined in Key’s HR Online system.



FLSA STATUS:Non-Exempt

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Requirements